Migration from IBM 3745/3746 and SNA
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Mid-Atlantic has been providing IBM mainframe and network hardware and service solutions since 1990. We are experienced specialists, grounded in traditional systems engineering and field engineering disciplines. Superior service is our primary goal. We pride ourselves in being customer driven and providing personalized prompt service. Most of our business comes as referrals and repeat business from satisfied customers. We are a repeat supplier to hundreds of USA companies and government agencies, as well as select international companies. Charter: Primary Business Areas: 1. Data Center products and services related to IBM high-end networking, most notably the enduring IBM 3745 and 3746 FEP (front end processor) product set. Mid-Atlantic is the only company within the USA specializing in this product set, and we manage the last remaining inventory from IBM's manufacturing facility in Havant, UK. We continue to provide field engineering services for the IBM 3745/3746 and we have committed to support of this product set and its users through the product end-of-life. 2. Our operations group provides comprehensive product end-of-life services for data center managers. Our service provides convenience in that company personnel are relieved of many tasks related to coordination among field service technicians, electronics movers, providers of material, de-manufacturers and recyclers. Our service ensures that end-of-life equipment is properly handled by responsible USA processors. History: Mid-Atlantic Research and Services, Inc. was founded in 1990 and was initially staffed by a talented group of senior level technical professionals with experience in mainframe computing and networking. Mid-Atlantic's first work was to provide consultative and field engineering support to systems integration firms serving the US military. Our company grew rapidly, providing mainframe hardware and software services to end-users and technology companies in the eastern USA. By 1992 we were serving large data centers throughout the USA, and we had narrowed our focus to IBM SNA networking hardware and software. We became the second of only two companies authorized as an IBM Business Partner for distribution and service of IBM 3745/3746 Communications Controllers and related products. We continued in that capacity until the product set was withdrawn from marketing in 2002. In 2004 we purchased the IBM plant inventory so that we could continue to provide effective support to the thousands of continuing users. Mid-Atlantic's staff are privileged to have been able to provide critical customer support, along with other fine companies, following the 2001 enemy attacks on New York City and the Pentagon, and later following Hurricanes Katrina, Rita and other natural calamities Our electronic waste (e-waste) service offerings began in 1994, when users of IBM water-cooled mainframe processors began to switch to air-cooled mainframe equipment and later, to server technology. With an increasing demand for turnkey de-installation, removal and disposal service, we developed policies and best-practices that continue to evolve to serve the needs of our customers and to fulfill our civic responsibility. We introduced our complimentary executive consultative services so that we could leverage our expertise and industry network to more effectively influence large organizations and their e-waste reduction, management and disposition efforts.
Geographic Area Served:
Product Specialty Areas: Service Specialty Areas: IBM ™ 3745 and 3746-900 Services - We specialize in IBM 3745/3746 field re-configurations, model upgrades and de-installation services. We can provide prompt re-configuration and field changes to your installed IBM networking equipment. We'll help you to reduce the cost of operating your residual SNA FEPs by de-configuring your FEPs or by consolidating multiple older FEPs onto a modern high engineering level FEP platform. Get started on monthly cost reduction - Ask about FEP Check ™. Data Center e-Waste Disposal - Mid-Atlantic provides turnkey data center end-of-life equipment management and disposal solutions. A single call to Mid-Atlantic unburdens your staff from handling the details of de-installation, packing, removal and responsible disposal. De-installation is handled by our experienced field service technicians. Removal is handled by competent electronics movers and disposal is handled by only the most responsible recyclers in the USA, those meeting IEEE standards and pledging to adhere to best industry practices. Ask about our IT gone ™ service for end-of-life equipment handling. Standard
Industry
Classification:
IBM is a registered trademark of the IBM Corporation, Armonk, New York, USA IT gone and FEP Check are trademarks and property of Mid-Atlantic Research and Services, Inc.
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